Dishwasher Blues

Getting there! Still going to replace the panels in the door
and some more clean up, but close! 

Did I tell y'all about the new dishwasher . pretty sure I did. But probably not the entire long many many phone calls story .

So new kitchen, new dishwasher and for the few days before the kitchen was torn up, it worked fine. About a week later, counters in things back to normal and boom - it does not. Starts, then stops at the beginning of the cycle - dead, with water in the bottom. Not good - it is brand new - and we did not get a cheapest one either.

Call Lowes - they will send someone in a few days, he finally comes, says the drain is clogged, totally judged Neil and I for not pre rinsing , the dishwasher is washing along, he takes off. It stops at the beginning of the cycle - dad, with water in the bottom.

I call, not Lowes, but the mom and pop appliance repair place that Lowes sent to us - they can't find the guy - and he can't come back for a few days. Now this is almost a month into having a dishwasher now, that has worked like three days.

So I go back and forth with the store all morning, and when you call with a customer service question you are shipped off to a call center. Lots of calls and foot stomping later - the mom and pop will send out a the same guy in a week or so with some new parts that have to be ordered.

Yeah, no.

Back to the national call center - fine, it has not been the 30 days you get - a whole brand new one! Asap, like maybe this afternoon - the local store where you got it will call . Hours go by - so I call the store - they have not heard of this.... grumble, grumble, grumble.

I go a little Shirley MacLain when Debra Winger needed her shot - and the manager tells me he will fix this - he will call right back. And they pretty much do - but they for some reason call nice Neil's cell phone, who has been out of this big ol loop all day long and tell them they will bring us the shiny new dishwasher 4 or 5 business days... everything is good. " Sure ", says nice Neil.

No.

Slightly raised voice later, but always with more honey than vinegar  - and they guy will be here in two days and they will take 100 dollars off of what we paid. Everyone is happy. The guy comes this morning, and this is a Lowes employee - and tells us that our HOT WATER IS TOO HOT and it is warping the seal on the dishwasher between the door and the box of the machine, and gave us a little bit of " well if you had read your manual " attitude  . So the machine is thinking that the door is open. He gives us the new one anyway, maybe with a better seal and we turn down our hot water heater.

And now I have a dishwasher that works.